HUMAN QUALITYEXPERTISE 04 / 04

Human operations & accessibility

SASECNUM organises secure human operations to train, test and evaluate AI systems, and conducts manual accessibility assessments of digital products and documents.

WHEN WE HELP

01

You need to annotate, classify or review data with reproducible quality.

02

An AI system must be tested against real, ambiguous or sensitive cases.

03

Automated accessibility checks are not enough to understand the user experience.

SERVICE OFFERINGS

Clearly framed engagements.
Tangible outcomes.

Each service can be delivered independently or combined within a progressive programme. Scope, stakeholders and deliverables are agreed before work begins.

01

Data annotation & preparation

Design and execute structured human tasks with clear instructions, quality controls and traceability.

  • Annotation protocols
  • Dual review
  • Quality monitoring
02

Human evaluation of AI

Compare outputs, score performance, review relevance, detect errors and explore edge cases.

  • Evaluation rubrics
  • Test sets
  • Error reports
03

Manual accessibility testing

Assess user journeys, components and content with keyboards, screen readers and applicable criteria.

  • Journey audit
  • Functional testing
  • Barrier prioritisation
04

PDF document accessibility

Review structure, reading order, alternatives, forms and assistive-technology rendering.

  • Non-conformity report
  • Remediation guidance
  • Verification testing

POSSIBLE DELIVERABLES

Deliverables designed to be used — not merely archived.

Deliverables are presented to decision-makers, handed over to accountable owners and designed to support effective action.

  1. 01Execution protocols and quality instructions
  2. 02Controlled and traceable datasets
  3. 03Human-evaluation reports
  4. 04Prioritised accessibility reports
  5. 05Recommendations and verification testing

HOW WE WORK

A clear path from the first conversation to autonomy.

01

Frame

Understand the objectives, scope, stakeholders and expected level of ambition.

02

Assess

Gather evidence, analyse practices and qualify the risks.

03

Build

Co-design the responses, deliverables and governance mechanisms.

04

Embed

Enable the teams, monitor progress and adjust over time.

APPLICABLE FRAMEWORKS

Human in the loopQuality assuranceWCAG 2.2RGAA where relevantAssistive-technology testing

Frameworks are selected according to the country, sector, applicable obligations and objectives of the engagement.

Bring the judgement, context and sensitivity that automation alone cannot guarantee.

A FIRST CONVERSATION

Bring confidence to your digital ambitions.

Discuss your project